Privacy Policy

Privacy Policy

SoGo Cash Card’s Online Privacy Policy 
Updated October 2017

Welcome to the website of the SoGo Cash Card program. In offering this program, Sodexo has a strong commitment to providing excellent service to all of our customers and visitors on this website, including respecting your concerns about privacy. For that reason, we have developed this Privacy Policy to explain what information we collect and how we use information gathered on this website. Your visit to this website is subject to this Privacy Policy.

In addition, your SoGo Cash Card account will be issued by a financial institution that is a separate company from Sodexo. When you read our Privacy Policy, you can expect to learn about the following topics: 

Information Collected When You Sign Up for SoGo Cash Card

This information is required:

  1. name
  2. physical address (street address, city, state, zip and country; you can list company address)
  3. daytime phone
  4. user name & password
  5. e-mail address (needed to send notification of account activity & provide user name & temporary password if needed)

Other Information That Is Collected From You

  1. If you wish to add funds to the SoGo Cash Card, we will ask for personal information, including your name, street and email address, and relevant credit card account numbers and security codes. The personal information you provide is used by SoGo Cash Card or other entities involved in the operation of this site to process your requested actions and to communicate with you.
  2. We collect personally identifiable information from you only when you voluntarily submit it.
  3. Providing personally identifiable information (other than that information required to become a SoGo Cash Card account user) is not required for using our site.
  4. If you choose not to provide your personal information, you can still visit our site, but you will not be able to enroll in the SoGo Cash Card program or register your card thereby protecting the balance should your card be lost or stolen.
  5. You can review, update and correct your information, including changing your password, by entering the corrections directly to your SoGo Cash Card account. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or accepting corrections.

Browsing

This website does not collect personally identifiable information when you browse the site and request pages from our services unless you voluntarily and knowingly provide it to us. This means that we will not know your name, email address, or other personally identifiable information just because you browse the website. When you visit our website, we do not collect (or grant permission to third parties to collect) personally identifiable information about your online activities over time and across different web sites or online services.

You may visit the SoGo Cash Card site and learn about the SoGo Cash Card program without providing personally identifiable information. We do collect aggregate information about visitors to our site in order to manage the site and improve your online experience. This non-personal information may be shared with other companies, such as those that perform services for the SoGo Cash Card program or help us manage this site.

Who We Are and Scope of this Privacy Policy

As used in this Privacy Policy, the terms "we" and "us" mean Sodexo, which manages the SoGo Cash Card program and this SoGo Cash Card website, as well as companies that are working on behalf of Sodexo for purposes of the SoGo Cash Card program. The terms also refer to companies that are part of the Sodexo corporate family. Please note that your SoGo Cash Card account will be issued by a financial institution that is a separate company from Sodexo. 

How We Use the Information You Give Us

  1. To administer your participation in the SoGo Cash Card program.
  2. To provide customer service, such as to answer your account-related questions.
  3. To check your qualifications for registration.
  4. To verify your name, address, and other information.
  5. To develop and refine our products and services.
  6. To contact you when necessary.

To send you information about our programs and other promotional materials, subject to the privacy choices described below.

How We May Share Information With Other Entities

  1. We may share your personal information with members of our corporate family, and companies working on our behalf, for the purposes of providing services or information to Sodexo or those working on our behalf.
  2. We will also release personal information when we deem it necessary in our discretion to comply with law, enforce our rights, investigate illegal activity or suspected fraud, or protect the safety of our users or others.

Your Privacy Choices

As described in this Privacy Policy, we safeguard your personal information and carefully limit who can have access to it. We will use your personal information to administer your participation in the SoGo Cash Card program. In order to serve you better, we may also use your personal information to contact you via e-mail about discounts, coupons, enhancements, and similar benefits to you from participation in the SoGo Cash Card program or our other activities. 

Security

We employ commercially reasonable measures to protect your personally identifiable information. No data transmission over the Internet can be guaranteed to be fully secure. Although we strive to protect your personal information, we can't and don't ensure or warrant the security of any information you transmit to us and you do so at your own risk. We encrypt all financial information sent from our site. We may use passwords to provide security to certain areas of our website. We will not ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password(s) and any account information. 

Links to Other websites

This website contains links to third-party websites in order to provide additional goods, services, or information to our customers. Any personal information that you provide when accessing a third-party website is subject to that third-party's privacy policy. We are not responsible for information you provide directly to a third party. 

Minimum Age Requirement

You must be at least 18 (or 19 where that is the age of majority) to register for a SoGo Cash Card account or provide other personal information to us.

Future Changes in Policy

As changes occur in the business, technology, and laws that affect this policy, we will continue to review and revise this Privacy Policy. The use of information we gather now is subject to the privacy policy in effect at the time of use. We may send you periodic notices of changes to our policy, but you should check our website periodically to see the current policy.

In addition, in connection with an assignment, sale, joint venture, or other transfer or disposition of some or all assets of Sodexo, or its affiliated entities, you agree that we can accordingly assign, sell, license, or transfer to third parties any information, including personally identifying information you have provided to us. 

About This Policy

If you have questions or comments about our Privacy Policy, please contact us at SoGoCashCard.USA@sodexo.com. If you wish to terminate your relationship with SoGo and wish for us to eliminate your information from our database, please contact us at 1-888-345-7646 and provide your account details. By using this website, you signify your consent to this Privacy Policy of Sodexo. If you do not agree to this, please do not use our websites or services.